To answer Convos in a timely manner. Simply answering your Convos may not only help you make sales, but it will reassure your shoppers and buyers that you are around and focused on their business.This can prevent future issues or confusion. You can suggest that they Convo or email you if there are any problems. After item ships. Take the extra step to let your customer know you have shipped their item, the method of shipping you used (and a tracking number if you have one).To thank the customer for their purchase. It is also a good idea to provide them with an estimated ship date and an invitation to contact you with any questions via convo or email.

Keep it genuine and unique to you? Yes! Never thought about spellchecking? Nooooo! While your personal communication style as a seller helps make your shop on Etsy unique, we want to start a discussion amongst sellers about those just plain good sense tips that can translate across different writing styles. In this article, we will outline good times to communicate, tips and tricks for communication, interactions from an international perspective, and words of advice from experienced and successful sellers. Despite never meeting our buyers face to face, there are many opportunities to communicate effectively.

Communication is one of the most important skills necessary to running a successful online shop.

Seller tips for etsy conversations